FAQ

Our team collections come with pre-designed products. For additional customization options for individual teams ensure you have the clubs permission but please reach out to us via the contact form or email, and we’ll let you know if we can accommodate your request.

Yes, once your order has shipped, we’ll send you a tracking link via email so you can monitor its progress.

We offer a full range of youth and adult sizes. Size guides are available on each product page to help you choose the best fit. If you need further assistance, feel free to contact our support team. You will be able to find the size guide within the items images.

You can find your team’s custom products under their unique category. Simply click on the relevant team link (e.g., sqdsportswear.com/gornaldc for Gornal DC), add the items you want to your cart, and proceed with checkout. Your club contact will have been provided with the link but usually it's just sqdsportswear.com/yourclubname.

You can reach our customer support team through our website’s contact form or by emailing us directly. Our team is available Monday to Friday, and we aim to respond to all inquiries within 24 hours.

No, there is no minimum order quantity. You can order single items or as many as you need, based on availability. However - individual items can typically take longer to arrive due to postage.

Orders typically take 2-3 weeks to process, produce, and ship, as all items are made specifically for your team. Delivery times may vary based on location and demand, so please check your order confirmation email for more accurate information.

Since each item is custom-made, we’re unable to accept returns or exchanges unless there’s a defect in the product. If you encounter any issues with your order, please contact us immediately, and we’ll do our best to resolve it.